Case Manager II - Family Support

Pay: $23.00/hour 

At Seven Hills Family Services, we believe families are strongest when they’re supported, connected, and equipped with the right tools. We’re seeking a passionate and experienced Case Manager II – Family Support to help individuals with developmental and intellectual disabilities thrive at home, at work, and in their communities.

This role focuses on strengthening families, expanding meaningful social connections, and helping individuals achieve positive and purposeful employment outcomes — all while reducing the need for residential placement.

About the Role

As a Case Manager II, you will coordinate Family Support services in partnership with families, team members, and the Department of Developmental Services (DDS). You’ll conduct home visits, develop individualized Family Support Plans, and maintain consistent communication with families to ensure services are effective, responsive, and person-centered.

Your work will focus on two core outcomes:

• Building positive and meaningful social circles

• Supporting positive and meaningful work opportunities

Benefits for Full-time employees: 

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure. 
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays 
• Accrued Paid Sick Time

Why Join Seven Hills Family Services?

• Meaningful, community-based work that directly strengthens families

• Collaborative and mission-driven environment

• Opportunities for professional development and growth

• The chance to make a lasting difference in the lives of individuals and their support networks

If you’re ready to advocate, coordinate, and create opportunities that empower families to remain strong and connected, we invite you to apply today.

Join us in building brighter futures — one family at a time.

What You’ll Do

Family Coordination & Planning

• Coordinate Family Services intake procedures and complete required documentation

• Develop and monitor individualized Family Support Plans

• Conduct regular home visits and maintain ongoing contact with families

• Facilitate and manage family budgets, ensuring responsible use of funding

Resource Development & Advocacy

• Identify and connect families to respite, recreational, educational, clinical, and community resources

• Provide training to families on effective resource utilization and problem-solving strategies

• Create opportunities for families to support one another

• Maintain strong relationships with schools, work programs, and social programs

Skill Building & Community Engagement

• Develop and lead skill-building groups focused on personal safety, boundaries, social skills, and prevocational/job development

• Oversee staffing for 1:1 community supports, including timesheet management and communication with families

• Utilize community partnerships to enhance quality of life and foster lasting connections

Collaboration & Compliance

• • Work collaboratively with program managers to ensure timely and effective service delivery

  • Track data and communicate effectively with funding sources

  • Participate in committees or councils as assigned

  • Uphold agency standards for responsiveness, professionalism, and communication

• Bachelor’s degree preferred

• 3–5 years of related experience

• Minimum of three (3) years of advocacy experience supporting individuals with autism, intellectual or developmental disabilities, or similar populations

• Valid driver’s license (Class C or D)

• Strong organizational, budgeting, and communication skills

• Ability to build trusting relationships with families and community partners