Supervisor of Conflict Free Case Management

Seven Hills Rhode Island, An Affiliate of Seven Hills Foundation

Seven Hills Rhode Island is seeking a highly organized and people-centered Supervisor of Conflict Free Case Management (CFCM) to lead and support a team of case managers dedicated to providing person-centered services for individuals receiving Home and Community-Based Services (HCBS). This leadership role ensures quality, compliance, and coordination of care while promoting independence and dignity for every participant.

Pay: $35.02/Hr

Benefits for Full-time employees: 

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure. 
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays 
• Accrued Paid Sick Time

• Provide direct supervision, coaching, and oversight to case managers

• Review case documentation to ensure accuracy and compliance with RI EOHHS and federal guidelines

• Conduct regular one-on-one supervision, team meetings, and performance observations

• Support implementation of person-centered plans and ensure service coordination

• Maintain departmental training compliance and monitor adherence to timelines and regulations

• Collaborate with state agencies and peer organizations to ensure best practices

• Oversee departmental referrals and assignments

• Work closely with the Area Director on planning, audits, and quality improvement

• Uphold confidentiality and deliver high-quality customer service

• Submit timely and accurate reports and documentation to EOHHS

Education & Experience:

• Bachelor’s degree required

• 3–5 years of relevant human services or case management experience

• Experience with compliance monitoring and report preparation preferred

Skills & Knowledge:

• Strong leadership, communication, and interpersonal skills

• Knowledge of person-centered planning and service coordination

• Valid driver’s license and ability to travel as needed

Why Join Seven Hills Rhode Island?

Here, you will be part of a supportive team committed to empowering individuals and celebrating their unique abilities.

Apply Today!