Are you a clinically skilled, compassionate leader ready to help shape the future of trauma-informed youth care?

At YOU Inc., we are on a mission to support and empower vulnerable youth through evidence-based, individualized care. As one of the most respected behavioral health and child welfare organizations in Massachusetts, we are seeking a Clinical Coordinator to lead clinical and case management services within our DCF-contracted ER/IER residential programs.

This is an exciting opportunity for a licensed, experienced clinician who is not only committed to trauma-informed, youth-centered services, but also eager to mentor staff, collaborate across disciplines, and ensure the highest standards of care.

As a vital member of our leadership team, the Clinical Coordinator oversees all clinical and case management activities within the residential program. You will be responsible for guiding a team of clinicians and case managers, ensuring youth receive timely, appropriate, and individualized services in alignment with state licensing and best-practice standards.

• Clinical Oversight & Leadership

  • Provide weekly individual and group supervision to all clinical staff

  • Offer mentorship, performance feedback, and disciplinary support as needed

  • Maintain high standards of clinical documentation, assessments, and care coordination

• Case Management Coordination

  • Coordinate the referral and intake process, ensuring clinical appropriateness of placements

  • Assign cases thoughtfully and manage caseload distribution across staff

  • Ensure continuity of care and communication between internal departments, families, and external providers

• Documentation & Compliance

  • Support audits and review clinical records to ensure compliance with COA, DCF, EEC, and HIPAA standards

  • Prepare and maintain licensing readiness through proactive documentation reviews and training

• Direct Clinical Services

  • Carry and maintain a small clinical caseload of youth

  • Provide individual, family, and group therapy as needed

  • Conduct comprehensive clinical assessments, intakes, treatment planning, and discharge coordination

• Risk Management & Crisis Response

  • Serve as part of the on-call clinical support team

  • Respond to emergency situations, conduct risk assessments, and assist with de-escalation and safety planning

• Collaborative Program Support

  • Partner with the Building Administrator to meet operational needs and ensure program effectiveness

  • Attend and contribute to treatment team meetings, utilization reviews, and quality improvement initiatives

  • Supervise MSW/clinical interns when assigned, contributing to the next generation of clinical professionals

Education & Licensure:

• Master’s Degree in Psychology, Social Work, Counseling, or related field

• Active, independent clinical license in Massachusetts (e.g. LCSW, LICSW, LMHC, LMFT)

Experience & Skills:

• Minimum 2 years of experience in a residential treatment or behavioral health setting

• Demonstrated expertise in clinical assessment, treatment planning, case coordination, and discharge planning

• Knowledge of COA, DCF, EEC, HIPAA regulations, and documentation compliance standards

• Experience supervising clinical staff and managing team dynamics

• Familiarity with Electronic Health Records (EHRs) and digital documentation systems

Additional Requirements:

• Valid driver’s license and reliable transportation

• Ability to respond to safety or behavioral crises, including restraint protocols when necessary

• Must be alert, responsive, and professional while on shift, including during on-call rotations

• Commitment to a trauma-informed, strengths-based, and culturally competent approach