Seven Hills Foundation

Care Coordinator II

Type
Regular Full-Time
Job ID
33149
Schedule
Monday - Friday 10:00 a.m. - 6:00 p.m; occassional evening and weekend coverage required
Location : Address
135 Gold Star Blvd

Overview

Core Values


Care Coordinator II

YOU, Inc., an Affiliate of Seven Hills Foundation

 

YOU Inc. is seeking a compassionate and organized Care Coordinator II to support individuals and families accessing behavioral health and social services. This role is essential in ensuring continuity of care, facilitating warm hand-offs, and coordinating services across outpatient clinics and community-based resources. The Care Coordinator II will work closely with clinicians and community partners to promote wellness, stability, and access to long-term supports.


Pay: 
$24.04 - $25.00 Hourly

Sign-on Bonus: $5,000 (paid quarterly over 18 months)


Benefits for Full-time employees: 

  • Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
  • Enhanced Retirement Plan: 25% - 33% Employer match based on tenure. 
  • Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
  • Discounted Tuition with College & University Partnerships!
  • Tuition Assistance: Reimbursed or prepaid college coursework!
  • Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

  • Generous Accrued Paid Vacation: 3 weeks in your first year!
  • Vacation Cash-Out Option
  • Paid Personal Days
  • 11 Paid Holidays 
  • Accrued Paid Sick Time

Responsibilities

  • Conduct initial screenings and needs assessments in collaboration with behavioral health clinicians.
  • Coordinate care transitions between outpatient, urgent care, crisis, and inpatient services.
  • Facilitate discharge planning and arrange follow-up services within required timeframes.
  • Initiate warm hand-offs to behavioral health providers, primary care, and community supports.
  • Support the development of individualized care coordination plans.
  • Maintain communication with key partners including CBHCs, ACOs, Family Resource Centers, and schools.
  • Ensure timely and accurate documentation in compliance with HIPAA and 42 CFR Part 2.
  • Participate in team meetings, supervision, and quality improvement initiatives.
  • Monitor follow-through on referrals and help remove barriers to care (e.g., transportation, insurance).
  • Provide culturally and linguistically appropriate services.
  • Assist with data collection and reporting related to service access and delivery.

Qualifications

Education & Experience:

  • Bachelor’s degree required (social work, psychology, human services, or related field).
    Associate’s degree with 3–5 years of relevant experience will be considered.
  • 1–3 years of related experience.
  • Valid Class C or D driver’s license and reliable transportation required.
  •  CANS certification required.

Skills and Knowledge:

  • Strong communication, empathy, and interpersonal skills.
  • Cultural competence and ability to work with diverse populations.
  • Excellent documentation and organizational skills.
  • Ability to work independently and collaboratively.
  • Bilingual/bicultural candidates.
  • Experience with behavioral health or social service coordination.
  • Familiarity with MassHealth and Massachusetts behavioral health systems.

Why Join Us?

At YOU Inc., we are committed to improving lives through compassionate, coordinated care. As a Care Coordinator II, you’ll play a vital role in helping individuals and families access the support they need to thrive. Join a team that values collaboration, equity, and service excellence.

 

Ready to Make a Difference?
Apply today to help deliver compassionate psychiatric care and make a difference in your community.

 

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