To support people with the type, amount, and style of assistance they need to enjoy personal well-being and safety. To teach life management skills by way of role modeling, participation, instruction, and monitoring. To implement support per the individual’s support plan, responding to multi-disciplinary team communication.

Responsible for the overall physical, psychological and emotional health and safety of the participant.

Models healthy behavior and positive social skills.

Provides supports as written in the individual’s support plan that may include personal care, physical lifting and therapeutic holds.

Provides feedback to team members and/or supervisors as to effectiveness of individual plans.

Assists with an individual’s environment such as cleaning, laundry, shopping, cooking, errands and budgeting.

Facilitates and maintains family contacts and community involvement.

Encourages the development of new relationships and contacts by assisting people to be active in their communities and workplace.

Communicates effectively in verbal and written format. Communication is to be given and received and is every employee’s responsibility.

Actively participates in improving communication with participants by learning, encouraging and actively utilizing an individual’s modes of communication.

When applicable, follows doctors’ orders and ensures that medications and treatments are administered following proper medical procedures.

Recognizes reports and assists with medical crises as they occur.

May assist in the vocational evaluation process.

May support vocational programming including payroll for hours worked, merit ratings, referrals and job coaching.

Transport clients using agency vehicle, or his/her vehicle as needed, to and from appointments, day program, community activities.

Performs work in compliance with Human Rights regulations.

May work independently of direct supervision or, at times, alone.

Maintains confidentiality and HIPAA compliance.

Maintains and takes responsibility for certifications and all trainings as required, respectful of management leadership at all times.

Contributes to the positive morale by representing the agency through professional communication and 
interactions.

Implements and fosters the principles of self advocacy which promote an independent lifestyle and respect for program participants.

Assists people with learning about and advocating for their personal rights and understanding the responsibilities that accompany those rights.

Follows all established policies and procedures and documents accordingly.

Additional Responsibilities

Complete and maintain all required trainings, certifications and licensures.

Complete and maintain all required trainings, certifications and licensures.

Safeguards sensitive and confidential data.

Actively promotes and positively role models philosophy, mission, and core values of the organization. Treats individuals served, associates, guests and other stakeholders in a respectful and dignified manner. 

Responds effectively to potential safety hazards and emergencies. Maintains a clean, orderly and safe environment by being respectful of property and equipment. Follows proper maintenance and safety protocols.

Be familiar with and actively promote all Seven Hills’ policies and procedures, the site’s program specific policies and procedures and the regulations governing the program.

Other duties as assigned.

Physical Responsibilities

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: Sitting, pushing, pulling, carrying, grasping, speaking, listening, stooping, crouching, bending, standing, twisting, crawling, walking, climbing. Requires a normal degree of flexibility; ability to walk, run or shuffle, kneel on one or two knees and then stand up; to utilize upper and lower body strength within weight restrictions; May be required to lift up to fifty (50) pounds or more with assistance. 

Work environment: Use of workplace chemicals, residential and community settings, outside work, atmospheric and injury exposures. Driving to various locations.

High school diploma or equivalency. Valid driver’s license with acceptable driving history. Able to communicate verbally, through touch, visually and in writing. Basic budgeting and mathematical skills. Proven ability to demonstrate tact, good judgment and initiative in interactions with participants, peers, family members and the general public. Able to work with minimal supervision. CNA license required. Additional: Proof of immunizations, TB testing & National Background Check and completion of physical and back screening required.