$29 per hour

$2,500 sign-on bonus

The primary objective of the position is to ensure responsive, effective residential supports to individuals with disabilities and to lead the staff team in creating an atmosphere that places individual respect, dignity and empowerment above all else. This position is responsible for the day-to-day operations of assigned residence with the goal of maintaining and enhancing the quality of program services offered. Responsible for the day-to-day operations of all aspects of the assigned residence and for the creation, implementation and on-going follow-up related to the Individualized Service Plan (ISP), Purchase Order (PO), and other annual planning tools for each resident receiving service. This process includes utilizing person-centered approach to engage individuals and their support circles to develop plans that accurately reflects and meets their needs; creating and submitting plans in compliance with related regulations; appropriately engaging stakeholders to promote the provision of Supports as defined in the ISP, monitoring the delivery of services, and serving as an advocate to the individuals. These operations include ensuring staff are well trained; proper management of resident finances; medications, appointments, personal needs etc.; and maintenance of programmatic budgets.

1. Responsible for the overall day- to- day operations of the assigned residence including but not limited to:
a. Physical, psychological, and emotional health and safety of the residents.
b. To ensure that all individuals are treated with respect, dignity and support to take as much control as possible over routine activities in their home.
c. To teach, assist and support individuals in the community and at home so that the individual is able to learn, and master skills that enable them to enhance their status by assuming socially valued roles.
d. To support each individual’s existing relationships and increase their networks of friends and acquaintances.
e. To ensure that all individuals supported to explore and express their interest for community membership.
f. To participate in individual advocacy system
g. To assist to maintain neatness and cleanliness of the individuals environment including but not limited to their bedroom, common area, kitchen bathroom etc.
h. To maintain regular contact and positive relationships with the individual’s family members/guardians, which includes providing status updates in an agreed upon time frame, scheduling visits, and acting as a positive liaison between family/guardian and the residential program.
i. To maintain regular contact and positive relationships with work program staff.
2. Demonstrates effective communication skills and sound professional judgement.
a. Actively participates in improving communication with participants by learning, encouraging, and actively utilizing an individual’s modes of communication
b. Conducts participant assessments and reassessments to identify individual’s needs and desires through formal tools and various personal contacts, including face-to-face interactions.
c. Provides feedback to team members and/or supervisors as to effectiveness of individual plans.
d. Oversees and promotes ongoing positive communication with members of the Interdisciplinary Team to ensure continuity of services.
3. Support Coordination
a. Develops Individualized Support Plans for participants in conjunction with the individual, their guardian(s) as applicable, persons of importance to the individual, and their comprehensive/interdisciplinary care team.
b. Develops goal, objectives, strategies, and guidelines based upon the needs and interests of the individual, as determined by the individual and the Interdisciplinary Team.
c. Informs participants and their families of available community services and refers participants to agencies providing such services, as necessary
d. Coordinates ancillary services provided within agency and in the community as needed/appropriate.
e. Schedules and ensures appropriate completion of the Supports Intensity Scale (SIS).
f. Lead the appeals process as needed.
g. Completes referrals for service areas, maintaining a comprehensive knowledge of service resources available within the agency and community.
h. Monitors service outcomes, modifying service delivery strategies with the interdisciplinary team, individual, and other stakeholders as needed.
i. Serves as a liaison between individuals, service providers, the agency, family, guardians, social caseworkers, etc.
j. Recognizes that people's need for support changes as their life circumstances change and adjust
4. Staff Supervision and Program Leadership
a. Assures all staff are properly trained with current documentation/certifications on file, including the orientation of all new hires.
b. Process’ programmatic-level human resources functions including oversight of leave of absence requests, payroll, staff developments, training compliance, etc.
c. Monitors documentation in participant records to assure compliance with department and other regulations.
d. Schedules and conducts monthly staff meetings, quarterly meetings, and other team meetings to review participant plan of care.
e. Assist with actively promoting and positively role modeling the philosophy, mission and core values of the organization.
i. Treat individuals served, associates, guests, and other stakeholders in a respectful and dignified manner.
f. To take a leadership role in advocacy with and on behalf of individuals.
g. To take a leadership role in supporting the accomplishments of the individual’s goals.
h. To facilitate teamwork between all team members via open professional communication, sharing responsibilities and positive, constructive attitude.
i. To participate in the ongoing on-site trainings and supervision of program staff.
j. Ensures that staff treats people with respect and listens carefully to them to best honor their choices, privacy, refusals, and rituals while also providing appropriate safeguards.
5. Administrative Duties
a. Performs work in compliance with Human Rights regulation and
maintains confidentiality and HIPAA compliance.
b. Manage participant’s funds, and operational budgets.
c. Participate in Incident Review process as assigned.
d. Ensure that billable services are accurately documented and reconciled by deadlines.
e. Plan and schedule staff, maintain staffing budgets and monitor services for the individuals.
f. Ensure all Rhode Island/Seven Hills policies and licensing regulations are being met within the program.
g. Ensure that the union contract is followed.
h. Ensures that all required regulations are met.
i. Contributes to the positive morale by representing the agency through professional communication and
interactions.
j. Participate in On Call responsibilities as assigned.
k. Maintain all required certifications such as medication administration, First Aid & CPR, Safety-Care etc.
l. To successfully complete required training in a timely manner
m. To assist in maintaining/tracking program staff required certifications.
n. To perform additional duties as required or assigned.
6. Crisis Management
a. Responds effectively to potential safety hazards and emergencies. Maintain a clean, orderly, and safe environment by being respectful of property and equipment. Follow proper maintenance and safety protocols.
b. To initiate contact with supervisors as needed in the event of concerns and/or crises (i.e., Residential Director, Area Director etc.).
c. Models therapeutically appropriate support strategies

Additional Responsibilities

Safeguards sensitive and confidential data.
Actively promote all Seven Hills’ policies and procedures, the site’s program specific policies and procedures and the regulations governing the program.
May provide direct support of individuals, in event of emergent situations or lack of adequate staffing.
Other duties as assigned.

1. Commitment to assisting people with developmental disabilities to participate fully in the life of their community
2. Ability to work as part of a team: positive and constructive.
3. Prior management experience preferred
4. Basic computer literacy/proficiency preferred.
5. Bachelor Degree Required
6. Valid driver’s license with acceptable driving history.
7. Able to communicate effectively verbally, non-verbally, visually, and in writing.
8. Basic budgeting and mathematical skills.
9. Proven ability to demonstrate tact, good judgment, and initiative in interactions with participants, peers, family members, the general public, and other stakeholders.
10. Able to work with minimal supervision.
11. Minimum of one (1) year of supervisory experience preferred.
12. Safety Care Master Trainer, or take course within 6 months of hire.