Senior Family Support Specialist assists in the coordination of all Family Services within the assigned area in cooperation with team members, families, DDS personnel and consumers.This position is responsible for assisting management of all programmatic services of Seven Hills Family Services with the goal of maintaining and enhancing the quality of consumer care and individual consumer development.

Senior Family Support Specialist Responsibilities:

• With the AVP, to coordinate and mainstream the enrollment procedures including the completion of all required forms and documents.
• To work in partnership with Human Resources to recruit Support Workers.
• To assist in the coordination of area emergency services for individuals in crisis.
• To maintain accurate and up-to-date records relative to assigned program services including consumer files and participants lists, monthly progress notes, Family Support Plans and all assessments deemed necessary.
• To screen, train and match Support Workers to individuals as assigned by funding agencies.
• To coordinate the compliance of all assigned routine documentation, including meeting established timeline for billing, payroll and flex funding.
• In conjunction with the AVP, clearly identify yearly allocations with funding sources for individuals/families supported and to maintain accurate unit/dollars used and remaining.
• To attend specified job related trainings for professional development as deemed appropriate by the AVP.
• To maintain documentation of required trainings for all employed Support Workers including but not limited to the direct orientation coordination of all Direct Care I/Support Workers.
• To uphold the Seven Hills Family Services courtesy, expediency of returning all correspondence to individuals, family members and funding sources within twenty-four (24) hours.
• To work with program managers sharing common resources and to insure appropriate timely service delivery.
• To coordinate and assure compliance of Quality of Life area’s as outlined by Outcomes to include: People are valued, People’s rights are affirmed, People’s rights are protected, People are understood, People make choices in their everyday lives, People are the primary decision makers in their lives, People accomplish their goals, People have autonomy, People grow through life experiences, People are safe at home and work, People are free from harm, People maintain good health, and People’s funds are safeguarded.
  
  

Senior Family Support Specialist Qualifications:

• BA preferred. Minimum of three (3) years of family service advocacy or related experience.
• Valid driver’s license required.