Seeking bilingual applicants (Spanish or Portuguese)

$25 per hour

This position is responsible for processing and monitoring all intakes for the self-directed program through BHDDH funded services. First point of entry for consumers, Families and BHDDH referrals through Therap. Develops and monitors fiscal oversight for each person’s budget. Conducts screenings, education, and eligibility requirements for the program approval. Works collaboratively with all stakeholders including BHDDH, consumer, families, plan writers and community service providers to develop a comprehensive budget. Tracks plans through the process of authorization with the state. Collaborates with active families and finance on questions pertaining to their budget. Work with families, state, and plan writers to reallocate plans and PO according to individual needs. Meet with state as needed on reform and revamping of programmatic technical Bulletins. Monitors and tracks all timely submittal for plans through Therap.

• Conducts screening, education, and process for eligibility for people looking for Self-Direction
• Communicates and distributes start up packets for the program, mailing application packet to Consumer, family or representative, and tracking return.
• Monitors and tracks referrals in Therap.
• Collaboration with BHDDH, plan writers, families, and other agency stakeholders to produce a comprehensive Purchase order to submit with the annual plan.
• Process employee applications, EIN set up, and staff rates of pay with finance.
• Adheres and follows all rules and Technical Bulletins around the program and allowable costs.
• Informs and educates families on training and support networks available throughout the state.
• Knowledge of the appeals process through BHDDH
• Updates and maintains all Service Agreements with consumers for the self-directed program annually outlining administrative fees
• Knowledge BHDDH funding structure and Tier Packages
• Documents and records all billable service times for each active member.
• Works with BHDDH on all allowable and approved goods and services for annual PO
• Work collaboratively with Finance on payroll, expenditures, and individual annual budgets.
• Monitors and maintains excel sheet for annual plan dates and submittal timeframes.
• Ongoing communication with consumer, family on programmatic changes and updates to Self-Direction
• Maintain an active list of plan writers and credentialing new ones according to consumer preference.
• Open collaboration with other service providers for shared funding for the annual purchase order.
• Works closely with finance on all pay rates for self-directed staff.
• Work collaboratively with BHDDH, and finance of all reallocations of monies
• Assists consumer, and family to identify and resolve any needs or concerns.
• Monitors consumer satisfaction through the satisfaction survey annually.
• Performs work according to Human Rights regulations.
• Safeguards sensitive and confidential data; maintains confidentiality and HIPPA compliance.
• Assist all active consumers and families with S106, S109 process.
• Completion of reallocation for PO amendments
• Ability to multitask and use time management.
• Open, knowledgeable, and approachable demeanor.
• Maintains a clean orderly and safe environment by being respectful or property and equipment.
• Completes and maintains all required trainings, certifications, and licensures.
• Actively promotes all Seven Hills Policies and procedures, the sites program specific policies and procedures and all the regulations governing the program.
• Other duties as assigned

BA required in Human services or another related field.
2 years related service area
Bi- Lingual Spanish/English preferred
Requires the ability to exercise tact, respect, initiative, and good judgement when interfacing with people and the public.
Strong organizational skills and have the ability to multitask and work independently with the team concept
Strong computer skills including EXCEL, Adobe, accurate filing ability, and typing skills.
Effective written, verbal and non-verbal communication is required.
Effective organizational skills and time management skills required.