Seven Hills Foundation

Residential Supervisor

Regular Full-Time
Job ID


Manages and coordinates a variety of activities and programs for students of unit team, supervises direct care staff, and oversees the operation of the campus under the supervision of the Unit Director, by performing the following duties.


Provides formal supervision to Child Care Specialists and Senior Child Care Specialists in accordance with Stetson School procedure and submits weekly tracking of this performance to the Unit Director.

Oversees orientation of new direct care staff, including review of job description and completion of a 90-day evaluation.

Provides staff performance appraisals for assigned Child Care Specialists and Senior Child Care Specialists as scheduled, in consultation with the Unit Director.

Assesses development needs of unit staff and provides training when necessary.

Constructs and provides development and / or corrective action plans for individual supervisees as necessary, and ensures the necessary teaching and tracking.

Encourages educational and professional development of direct care staff.

Actively seeks to enhance professional knowledge and skills, given the reasonable opportunity to do so.

Initiates progressive discipline of staff in accordance with Stetson School procedure, and under the direction of the Unit Director.

Maintains team’s assigned master schedule and reports to Unit Director on the effectiveness of daily staff configuration.

Assists Residential Scheduler, as needed, with shift vacancies to provide mandatory ratio.

Monitors direct care staff attendance for call out patterns and other attendance problems.

Tracks use of overtime / extra time for maximum safety and efficiency.

Interviews direct care candidates and makes hiring recommendations to Unit Director.

Ensures appropriate personnel paperwork for the interview is complete and forwarded to the Human Resources Director.

Ensures a functional unit recreation and group schedule and delegates responsibilities for daily program activities to direct care staff.

Oversees skills groups and other residential programming for students in coordination with the Unit Director and in accordance with relevant program design.

Assigns Child Care Specialist and Senior Child Care Specialist staff as student advocates.


Bachelors Degree and One year’s experience in human services; or Associate’s Degree with 2 years of experience in human services; or four years of experience in human services with a minimum of Certificate of Achievement from public high school in Massachusetts, documentation of home schooling equivalent to a high school diploma, GED, or High School Diploma. Special training or specific skills; student intern experience or volunteer work may be credited toward experience.  

Requires a current valid driver’s license from state of residence.


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