• Associate Care Coordinator

    Job Locations US-MA-Worcester
    Posted Date 2 weeks ago(4/11/2018 4:03 PM)
    Job Code
    Regular Full-Time
    Job ID
  • Overview

    The Associate Care Coordinator will assist a team of Care Coordinators in providing coordinated LTSS care management services to youth and adults in need of services.


    1. Assist and provide administrative support to the LTSS Care Coordinator in the performance of service delivery to Assigned or Engaged Enrollee.
    2. Maintain regular phone contact with Engaged Enrollee to monitor and coordinate LTSS Care Plan, as directed by the Care Coordinator.
    3. Work with the Care Coordinator to update periodically the LTSS Care Plan to reflect the Assigned or Engaged Enrollee’s changing needs.
    1. Complete all required documentation in a timely manner.
    2. Ensure that individuals receiving services are treated with dignity and respect in accordance with MCCN Human Rights Policy.
    3. Perform all duties in accordance with the agency’s policies and procedures.
    4. Strictly follow all agency Performance Standards.


    Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned.


    1. High School Diploma
    2. Two years of relevant experience.   Working with individuals with complex LTSS needs a plus.
    3. Ability to use Care Management Software to document and coordinate services.
    4. Must be able to perform each essential duty satisfactorily.
    5. Strong interpersonal skills regarding developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing.
    6. Strong organizational skills with Attention to detail, Multi-tasking skills, Prioritization skills and Team skills.
    7. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
    8. Commitment to MCCN values and mission.
    9. Ability to travel and must have valid driver license and access to auto.
    10. Ability to read and speak English, bilingual preferred.


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