Support Coordinator

US-RI-Woonsocket
9 months ago
SHRI
103080
Job Code
938.2
Type
Regular Part-Time
Job ID
10181
Schedule
20 Hours: Monday through Friday variable between 9a-6p (flexibility required); Weekend on call responsibilities as assigned

Overview

This position is responsible for the creation, implementation, and ongoing follow-up related to the Individualized Service Plan (ISP),  Purchase Order (PO), and other annual planning tools for each person receiving services. This process includes utilizing a person-centered approach to engage individuals and their support circles to develop plans that accurately reflect and meet their needs; creating and submitting plans in compliance with related regulations; appropriately engaging stakeholders to promote the provision of supports as defined in the ISP, monitoring the delivery of services and serving as an advocate to the individual.

 

Responsibilities

Develops Individualized Support Plans for participants in conjunction with the individual, their guardian(s) as applicable, persons of importance to the individual, and their comprehensive/interdisciplinary care team.

Develops goal, objectives, strategies, and guidelines based upon the needs and interests of the individual, as determined by the individual and the Interdisciplinary Team.

Conducts participant assessments and reassessments to identify individuals needs and desires through formal tools and various personal contacts, including face-to-face interactions

Schedules and conducts quarterly meetings and other team meetings to review participant plan of care.

Monitors documentation in participant records to assure compliance with department and other

regulations.

Informs participants and their families of available community services and refers participants to agencies

providing such services, as necessary.

Coordinates ancillary services provided within agency and in the community as needed/appropriate.

Oversees and promotes ongoing positive communication with members of the Interdisciplinary Team to ensure continuity of services.

Schedules and ensures appropriate completion of the Supports Intensity Scale (SIS)

Lead the appeals process as needed.

Completes referrals for service areas, maintaining a comprehensive knowledge of service resources available within the agency and community.

Monitors service outcomes, modifying service delivery strategies with the interdisciplinary team, individual, and other stakeholders as needed.

Serves as a liaison between individuals, service providers, the agency, family, guardians, social caseworkers, etc.,

Participate in staff meetings

Ensures that staff treats people with respect and listens carefully to them to best honor their choices,

privacy, refusals and rituals while also providing appropriate safeguards.

Assists people to identify and resolve any needs or concerns they may have.

Assists people to learn about and advocate for their personal rights and to understand the responsibilities

that accompany those rights.

Ensures that all required regulations related to support coordination are met.

Ensures that staff supports people with the kind, amount and style of assistance they need to enjoy

personal well being.

Recognizes that people's need for support changes as their life circumstances change and adjust

supports as needed.

Recognizes, reports, and assists with crises as they occur.

Performs work in compliance with Human Rights regulations.

Maintains confidentiality and HIPAA compliance.

Maintains and takes responsibility for certifications and all trainings as required.

Contributes to the positive morale by representing the agency through professional communication and

interactions.

Implements and fosters the principles of self advocacy which promote an independent lifestyle and

respect for program participants.

Assists people with learning about and advocating for their personal rights and understanding the

responsibilities that accompany those rights.

Follows all established policies and procedures and documents accordingly.

Complete and maintain all required trainings, certifications and licensures.

Safeguards sensitive and confidential data.

Actively promotes and positively role models philosophy, mission, and core values of the organization.

Treats individuals served, associates, guests and other stakeholders in a respectful and dignified manner.

Responds effectively to potential safety hazards and emergencies. Maintains a clean, orderly and safe

environment by being respectful of property and equipment. Follows proper maintenance and safety

protocols.

Be familiar with and actively promote all Seven Hills’ policies and procedures, the site’s program specific

policies and procedures and the regulations governing the program.

Complete and maintain all required trainings, certifications and licensures.

Safeguards sensitive and confidential data.

Actively promotes and positively role models philosophy, mission, and core values of the organization.

Treats individuals served, associates, guests and other stakeholders in a respectful and dignified manner.

Responds effectively to potential safety hazards and emergencies. Maintains a clean, orderly and safe

environment by being respectful of property and equipment. Follows proper maintenance and safety

protocols.

May provide direct support of individuals, in event of emergent situations or lack of adequate staffing.

Other duties as assigned.

Qualifications

Bachelor’s Degree required.

Minimum of two (2) years in related service area.

Strong budgeting, and mathematical skills required. 

Effective written, verbal and nonverbal communication skills required.

Basic computing skills, accurate filing ability, typing skills, and the ability to work independently within a team concept required.

Valid Driver's License required.

 

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